Our Process

Step 1:  FREE Design Consultation

In your home or office, your Kitchen, Bathroom or Laundry Designer we take the time to listen to your needs, ideas and budget for your renovation. We will discuss the space and layout options, referring to imagery for inspiration.

Your style, colour and product ideas will be discussed.  Our mobile Design Studio is full of product ideas, including tiles, tapware, accessories and much more. Clients are welcome to preview our samples for ideas.

A Site Inspection and measurements will be taken by our design and renovation specialists in Brisbane who is also a licenced builder and plumber. 

Step 2:  Proposal

This proposal will incorporate your Kitchen, Bathroom or Laundry requirements and during our presentation our thoughts and recommendations will be outlined.

We will present a detailed proposal, including 3D walk-through, plans, recommendations & costs. This step can be presented in the comfort of your home, over the phone or in our Design Centre, located just 15 minutes from the centre of Brisbane.

If your happy with the with the building proposal, product, colour, fittings and fixture will start to be selected. 

Step 3 Detailed Proposal

Following this appointment the design may need to be altered or updated with product, fitting or design changes. Prior to providing the final quotation, all drawings and specifications including finishes, fixtures and appliances will be finalised so the full cost is itemised and upfront.

If needed we can organise an appointment with one of our appliance suppliers. We are partnered with a range of industry suppliers and therefore are able to pass on extremely competitive ‘trade’ pricing for these items.

Step 4 Acceptance + Contracting

A Contract will be issued, including start and completion date and your progress payment milestone payments. Plans and products will be signed off, 5-10% deposit paid (depending on the total value of your job) and a site meeting scheduled a week before the job starts to review the details with the Lead Tradesmen responsible for co-ordinating your job.

Step 5 Preparation + Production


This stage involves organising, ordering and checking all project details ensuring the project is ready for the scheduled kick off. There are many details including coordinating all fittings, fixtures and materials so they are on-site as required. Multiple trades need to be scheduled in the right order an timeframe for your kitchen, bathroom or laundry renovation.  

Step 6 Construction + Project Management

Your Lead Tradesmen will be responsible for coordinating your project on-site, in partnership with our Project Manager who schedules the trades and orders all materials/products.

As the project proceeds through various stages you will be kept up to date by our Lead Tradesmen. Once the project is complete a final inspection will be undertaken before your final payment is made and relevant certificates/warranty/specifications provided.

On completion a feedback form is distributed. We value our customers honest feedback and use this information to drive improvement strategies.